Client Rights

Matthew J. Mauriello, MA, P.C. (DBA "The Mauriello Group") recognizes that each client is entitled to legal and ethical rights.  Also, our team members adhere to the ethical principles of the American Counseling Association (ACA), the American Psychological Association (APA), the National Association of Social Workers (NASW), and/or the National Board of Certified Counselors (NBCC).  Accordingly, a summary of your rights as a client is as follows:

  • The right to be treated fairly with consideration and respect for personal dignity, autonomy, and privacy.
  • The right to have your civil rights respected, as stipulated by Federal and State laws, so that you may not be discriminated from services on grounds of your race, color, ethnicity, religion, creed, ancestry, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, health status, or disability.
  • The right to be informed of your own condition, diagnosis, proposed or current services, risks/benefits of treatment, and alternative therapies or treatments.
  • The right to know your treatment plan and the right to participate in designing your own treatment plan.
  • The right to confidentiality between client and healthcare provider, including personally identifying information, within the limits and requirements for disclosure to medical insurance companies, within the limits and requirements of the law, and within the limits of verbal and/or written consents as authorized by you.
  • The right to know the cost of services or assessments as defined by the insurance companies and/or the fees for these services or assessments completed by us.
  • The right to receive an explanation for the denial of services or the discontinuation of services by us.
  • The right to consult with another treatment provider and the right to share information from another provider with us.
  • The right to make your grievances known to us without any reprisals or compromise to the quality of services.
  • The right to consent to or refuse services for yourself or your minor child.
  • The right to know your client rights.

Professional Organizations' Codes of Ethics

American Counseling Association (ACA):

     http://www.counseling.org/knowledge-center/ethics

 

American Psychological Association (APA):

     http://www.apa.org/ethics/code/index.aspx

 

National Association of Social Workers (NASW):

     http://www.socialworkers.org/pubs/code/default.asp

 

National Board of Certified Counselors (NBCC):

     http://www.nbcc.org/ethics

Pennsylvania State Boards

The Pennsylvania State Board of Social Workers, Marriage & Family Therapists, and Professional Counselors requires that professional counselors make certain information available to all clients.  This information includes: the name, title, address, and business phone of the counselor providing services; the formal professional education of the counselor (including institutions attended and degrees earned); the counselor's treatment approach and philosophy; and the fee schedule for each of the services offered.  Clients need only to request this information to be provided to them.  All of this information can be found on this website.  This information is required by the PA State Board of Social Workers, Marriage and Family Therapists and Professional Counselors, which regulates social workers, marriage & family therapists, and professional counselors.  For more information about the Board, click the link below.

 

State Board of Social Workers, Marriage & Family Therapists, and Professional Counselors Homepage

The Pennsylvania State Board of Medicine regulates medical doctors; physician assistants; radiology technicians; respiratory therapists; nurse-midwives; acupuncturists; practitioners of oriental medicine; perfusionists; behavior specialists; and athletic trainers.  For more information about the Board, click the link below. 

 

State Board of Medicine Homepage

Contact Us:

The Mauriello Group

139 West Market Street, Suite D

West Chester, PA 19382


Phone: 814.934.7960

Fax: 888.976.5828

What's New:

We Moved!  The Mauriello Group moved to a new location in downtown West Chester.  Our new address is 139 West Market Street, Suite D.

Matthew J. Mauriello is a National Certified Counselor, which represents completion of and commitment to national standards determined by the counseling profession.

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